As some of you may know, I recently began a new job.
For the past two years, I've worked for PacRim Marketing Group, Inc. They are a primarily Japan-focused PR/advertising/marketing firm. I held three positions there: Advertising Assistant, Marketing Coordinator, and Account Executive.
However, three weeks ago, I began working as the Key Office Production Assistant at Grass Skirt Productions -- in other words, I work for LOST.
It's an interesting, high-stress, secretive production. The relationships between the different levels here are very different from the two shows on which I've worked before (North Shore and Extreme Makeover).
Now, part of television is to not step on anyone's toes. If you can manage to not piss anyone off, you've done well. You also have to be thick-skinned, as sometimes the words that come out of peoples' mouths are scathing and it's easy to get hurt. Most of the time, I've let peoples' comments slide off me like water on a duck's back, but that's because the words are rarely meant to be taken personally.
Today, I was reprimanded. The words were hot and directed at me by a producer(who shall remain nameless). My mistake? Not knowing the producer's voice when I answered the main line. Of course, being standard procedure when you redirect a call, I asked who was speaking as I didn't recognize the voice (primarily because I've not heard more than 10 words spoken to me from this person yet). The response, "If you ask me who I am again, I'm going to take this fucking cell phone and throw it through your fucking head." That may not be verbatim, but it's pretty close.
What infuriates me here is that:
1) There shouldn't be an expectation that I know the person's voice if I've barely even spoken to the person. That's unreasonable.
2) Despite my position and his, there should be some sort of mutual respect. You know, I *do* happen to be of the same species as the person, despite their financial situation. Choice of language is big. There is a huge difference between something along the lines of "You dumb fuck" and "You made a mistake." (Those are just examples and were not said to me in this instance.)
I'm sure the producer must think me to be stupid, which I think frustrates me more, since I know that I am not.
Anyway, that's the basic rundown of today's undeserved reprimand.
Ridiculous, really. Grrr.
Have any of you had similar experiences? I'd love to hear them.